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Bill

I have been customer for over 25 years. My grown kids decided to move their line to another provider. Now my phone went up from $50 per phone to $94. And all they offered me was prepaid option. No mention on how to lower my bill. They don’t want my business

Comments

Verizon_Support

Hey, BigRed63, thanks for reaching out! Your loyalty over teh last 25 years is impressive and we certainly wouldn't want you to have the impression that we don't want your business. We're happy to review your account for discounts or any other options to save. So we can better assist, we will be reaching out via Private Message.

-Lauren

SynthpopAddict

Yes, it's unfortunate that those of us with just 1 line have to pay nearly double what households with 4 or more lines bundled pay for the exact same service plan. Sadly, this is an industry practice amongst all the "Big 3" carriers, so switching to Blue Logo Place or Pink Logo Place isn't going to change much assuming you want a comparable service plan. And all the carriers charge in about the same ballpark. In a nutshell, the only ways for you to really get a significant price break are if:

-You qualify for some kind of job, 55+, or other discount and that's better than whatever loyalty, autopay, etc. discount you're receiving now. Note that discounts cannot be stacked - and depending on situation, it may be impossible to go back! - so don't try to switch things if your current discount status is better.

-Converting your line from postpaid to prepaid. Yes, prepaid customers have lower priority on the towers than postpaid and don't get Verizon perks, but if you aren't a heavy data user and Verizon has decent coverage in your area, worth considering if you don't mind your data speeds often being slower.

-Porting to a 3rd party discount carrier (MVNO) of which there are many. All of these companies are renting space on one or more of the "Big 3" networks, which is why they're cheap. Major disadvantage of this is you may very well be getting what you pay for since the network owner will deprioritize you to the bottom of the network heap.

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