Im a mobile verizon customer. I have the netflix max perk. I activate netflix. When I try to activate max perk I receive error from verizon try later. My mobile perk will not activatefor max.
Thanks for following up. We want to exhaust all options. To ensure the correct procedure is being followed, please attempt the activation steps found on this link: https://www.verizon.com/support/knowledge-base-306090/.
Let us know how it goes.
~Gilbert
CHRFIK28, we definitely want to make sure that you're able to activate your Netflix & Max perks. Are you using the app or website? What happens when you use an alternate browser to access your My Verizon account?
~Izzy
Hi, thanks. Ive tried the app, Chrome and Firefox
Any resolution to this matter?
Same issue here. I was able to activate Netflix, but not max. Tried different devices, browsers with same result. In Verizon app or site when clicking on setup "Netflix & Max (With Ads)" I get error below. I called Verizon to remove perk with ticket and re-add and still experiencing the same issue. Can we get some help with this issue?
Error:
"Processing your request We're working on getting your subscription set up. Please return later to complete registration."
Happy Friday! Being on top of your account is crucial, especially if you are managing you Perks. Verizon is here to help.
For more Perk info, click on this link: https://www.verizon.com/support/knowledge-base-304582/.
We sent you a Private Message. Please review at your earliest convenience.
Exact same problem here. Added the perk to my home internet at end of June. Getting same message from Verizon to come back later. I have worked with customer and technical support and the conclusion was that it’s a known problem with Verizon and they are working on it. Unable to give me any information on when it will be resolved. Very frustrating!
I am also having the same problem for over a week now. Has there been any resolution to this? It’s very frustrating to pay for a service and not be able to use it.
I’m getting the same issue. This is very frustrating. It’s been over a week now.
Same issue here and customer service was not helpful at all . Been trying for a couple weeks
