I am trying to get a refund for a credit balance of 177.91 on a bill from an account I terminated last fall. I have tried calling and chatting but both wanted me to sign in. I cannot do that since I closed my account. How can I resolve this?
We can definitely help take a closer look at your account, bishop98. Let's get that final credit balance taken care of. To best assist, we'll be sending a Private Message.
~Izzy
I am having the same issue with a credit of $149.33. Can someone please help me as well. Email is [email address removed per the Verizon Terms of Service]. Thanks
@Latisha78 wrote: I am having the same issue with a credit of $149.33. Can someone please help me as well. Email is [email address removed per the Verizon Terms of Service]. Thanks
Latisha78, we can take a look at this credit situation. I've sent a Private Message so I can learn some more details.
-John
