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Voicemail

For the last month or two, every several days when I go to check my vm and I use my pw it it is quite often telling me my password is not valid. So I reset and then in a few days it will not work again. Today it is doing it again and I just reset my pw on the 10th. Now when I go to change the password on the ap it is asking me for current pw! I have googled the issue so I know I am not alone. How to fix?

Comments

Verizon_Support

Hello, Little_g1. Help is here as having access to your voicemail is a must. Please tell us more. Are you using the voicemail application that came with the phone or a third party application? Are you dialing *86 or using visual voicemail?

-Natasha

travass7

I am having the same issue. We are using *86 to dial

Verizon_Support

Oh, no! Dealing with service problem can be frustrating, especially if you are encountering Voicemail issues. Verizon is here to help.

Let's put on our detective hats and gather more data. When did your issue start? What recent changes have you made? Who else is experiencing this problem? Aside from the Voicemail, any other issues?

~Gilbert

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