Verizon's 3rd party fraud verification is flagging me as not being me. I called and submitted everything they asked for car registration, front and back of my CA ID, live photo. The link to verify all my documents went directly to my email. It has been the most frustrating situation I have had to deal with with any company. I called the and they told me that I was now wasting my time in calling as it seems to me they are basing this off of emotion and not actual, factual documentation to the account. I verified my social, home address, my name and even submitted my paystub. This has been the most ridiculous process in my life. All I did was move out of verizon a few months ago to realize that I wanted to come back as I loved their service and this is how new customers are treated. Do we need to verify with the CEO, the local police, the fraud department did not want to provide any other information. I refuse to think they themselves are preventing Verizon from gaining customers. I know this is not just happening to me but many others and Verizon at the top can't figure this out?
