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Subject: Request for $20 Credit Due to Auto Pay Discount Removal

Dear Verizon Wireless Team,

I noticed that the auto pay discount was removed from my billing cycle from June 14 to July 15. As a result, my bill was higher than expected.

I would like to request a $20 credit for this billing cycle to ensure my bill can be paid in full without incurring any late fees.

Thank you for your prompt attention to this matter.

Comments

SynthpopAddict

Sorry to hear your autopay got removed; hoping your request will be successful. If you missed a payment for some reason, the system cancels your autopay and then you're not eligible to sign back up for autopay for 6 months. So you might have to call about this every month until you're eligible to sign back up for autopay?

C_BM

This is not the case, I didn’t miss a payment and Verizon Wireless owes me a credit of 20$. How can we work together and proceeded forward to get this remedied?

C_BM

I apologize I just read at the end of your message that you’re not a Verizon employee

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