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Unable to create gizmo account

Please help UI have spent hours on hold and speaking to Verizon tech support and no one can help me we purchased Gizmo watches I was able to set up a gizmo account on my phone

My wife is NOT ABLE to set up her account it had her mobile number associated with an incorrect email so if we try to set up a new account it says her mobile number already has an account and if we try to sign in with that email address they say is associated we can't because we don't recognize that email

PLEASE HELP!!

Comments

Verizon_Support

Happy Tuesday! Being on top of your accoun is crucial, especially if you are managing your Gizmo devices. Verizon is here to help.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

nicolesunshine143

I have the same problem and have spent hours on the phone trying to get it fixed. What was the answer?

Verizon_Support

I'm sorry to hear you're having trouble with your Gizmo account, we would be happy help. Sending a private note now

-Anthony

SynthpopAddict

If this is a group account, can the Account Owner login to My Verizon and update the personal contact information to change the email address?

Fdbk

Anyone that has trouble with creating/accessing an account for Gizmo, try reaching out to the Gizmo Dev team directly via their email address located on the PlayStore (look under 'App support'). They should be able to help you with your issue and remove the incorrect account.

https://play.google.com/store/apps/details?id=com.vzw.gizmopal&hl=en_US

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