After a day of my own searching, I was finally able to figure out that Verizon offers a Closed mode to prevent everyone in the neighborhood from taking over your private internet connection. This is the most error prone, poorly designed device I have ever used in my life.
Unfortunately, the button on their website sends you to a broken URL with a server name that doesn't exist. I don't know if this is temporary or not, but when I do try to click Manage to access these settings, I end up with an error that "myvpostpay-gz-walb.verizon.com’s DNS address could not be found".
I swear, Verizon is another example of the end of our society as we used to know it. The entire company is a disconnected mess, and trying to get something you're actually paying good money to use working is apparently asking too much.
