LTE Network Extenders
Failed to reach the Initial Gateway
We have network extender in our building. It is attached to our LAN, gets an IP, etc. We have full access to the outside world. We're using the 23ft GPS antenna on a window but keep running into this error. Failed to reach the Initial Gateway - 141.207.242.225_IKE failure, Does the extender need to be reinstated or have…
Not in Service - Excessive Alarms ?
I've tried troubleshooting this, but it's simply not working. Our network extender worked fine for years then, about five or six months ago, it stopped working. There's this message on the display: Not in Service - Excessive Alarms. Does Verizon still send out free ones if we ask? Where do I find a solution for this?…
Verizon network extender operational mode
I don't see a feature where I can change the operational mode from open to Hybrid or closed on the Web Admin page
4G LTE Network Extender IPSec failure after firmware update
I have a 4G LTE Network Extender in my house due to poor cell coverage in our lower floors. The device underwent a firmware update this morning and ever since it has been unable to completely boot, getting stuck in the SeGW server connection step. Diagnostics show that the device is unable to establish an IPSec Tunnel. I…
MAC address registration
how do I register the MAC address of network extender with Verizon
LTE booster
I installed this booster a year ago and last week it stopped working. I installed another one this week and it fell right into shape. Working great. This one shows traffic on my network but it isn't transmitting. The 800 number I called was a waste of time. Any thoughts?
LTE Network Extender and CAP Machine
I have a LTE Network Extender because my home is in a complete deadzone. I am also a CPAP user and my CPAP is able to communicate over cellphone networks to transmit data to my doctor directly. It is not able to connect to the Network Extender but I know that it can connect to the normal Verizon Network if it is moved…
LTE network extender SeGW connection
My LTE network extender is stuck on connecting to SeGW server. I tried factory reset, restart modem, all the recommended steps and nothing helps. The device was working until unplugged 2 days ago and has not connected since.
Phones do not connect or stay connected to Verizon Extender ASK-SFE116
I currently have a Verizon provided extender model. Plugged in on 9/19 and has never worked since. No phones will connect(tried on 5-6 phones - android and iphone - all act the same). I worked with Verizon techs and they validated they have no signal at my house. -105 to 110 dBm in front of my house. Phones are roaming and…
LTE Network Extender dropping calls
I have an LTE Network Extender and after setting it up it shows full strength most times throughout the house with five bars on my phone. However, calls are constantly dropped, and people say they can't hear me. I confirm I'm under network extender coverage by dialing #48 but the calls still drop and there are still issues…
Error 5A, my extender does seem to be registered to my account with the correct MAC address.
I am trying to set up my LTE Extender that I just received, but it gets error 5A. I kept opening up the required ports, I even set the device as my DMZ. Finally I disconnected my main router (Verizon FIOS router) and connected it directly to the Ethernet from the Verizon ONT. Everything time, it would get to the CMP Server…
Google Pixel 9 Pro won't connect to LTE Network Extender
Google Pixel 9 Pro updated two days ago and now it won't connect to LTE Network Extender. Other phone, old iPhone 7 still connected to extender. Did Google change some setting with the update? How can I reconnect to the Extender? I have looked in the settings and can't find what changed or how to have it connect again.
Add myself to home internet
My granddaughter has purchased a home wifi box for home internet. However, I am not with Verizon and I want to use the home wifi on my phone. Where do I go to enter our home wifi password?
Extender
Does any one have a Verizon Extender that actually works? Can't seem to get a straight answer from the tech support at Verizon. Constant connection loss. Any suggestions? Different carrier?
I tried to setup Closed Access on Verizon Extender, now it is stuck in Closed with no way to add to user list
I am tired of fighting my neighbors for my own Verizon Extender access, plus it is a security risk, so tonight I went to Verizon's site, went to the Extender page, and selected that I wanted to switch from Open to Closed. It prompted me to set up a new user list, but I got what I am finding out is the dreaded "The first…
VZ LTE Extender, HeMS Server not connecting
Our Verizon LTE Extender for cell service stop working around August 12. Have 0-1 bars at home, in a "dead" area in big city - sometimes SOS. Verizon sent one replacement extender, didn't work, then another replacement extender that still can't connect. Logged into extender Admin and it passes all the steps except…
PLEASE DONT DISCONTINUE OLD SAMSUNG NETWORK EXTENDER 2. NEW NETWORK EXTENDER DOES NOT WORK
PLEASE DONT DISCONTINUE THE OLD VERIZON SAMSUNG NETWORK EXTENDER 2 ON SEPTEMBER 30. The new replacement network extenders do not work for me, dropped calls, robotic calls, people cant hear me on other end. Wifi calling is not an option, dropped calls there too. The old samsung Network extender 2 was working fine for me.…
Error Creating Account List Closed Subscriber Group - The First Number You Add to This List Must Be From Your Account
I am trying to close the network on my LTE Extender because I live in a densely populated area with apartments. I close my network via my Verizon login under devices. I select to create Access list and receive message that ' the first number you add to this list must be from your account'. The issue is the phone number IS…
Home 5G Registered To Wrong Address, Can't Resolve
We signed up for home 5g about 2 years ago and it has worked fine. Recently, it's been spotty or unusably slow. After many, many, many volleys with the AI chat system, the issue is this: * Our address is not in an area covered by home 5G service that we were using successfully for 2 years * A random address (not where…
Unable to switch network extender to Hybrid or Closed access
Exactly as other people have written: I received my LTE Network Extender today and got it setup and connected. When I go into My Verizon, I see it there. I can access its settings to change access from Open to either Hybrid or Closed, but when I do so, I am unable to save any numbers to the access list. No matter what…
LTE Network Extender - Server Error 5a - Submit MAC address
I want to provide the MAC address with my brand-new network extender, since other posts suggest that is why I'm getting the 5a error message. However, the extender doesn't show up as a "device" under my account, so I'm unable to proceed with phone or chat support. When I finally got the AI assistant to accept my request…
Error creating Account List (Closed Subscriber Group) for CLOSED access
Error creating Account List (Closed Subscriber Group) for CLOSED access I already had a lenghty chat with customer service and they were not able to help me. i am told I need to create a list with account numbers first - I do so and I am told the same error. i have three extenders.
Nothing about this extender works consistently or as expected
Been testing this new 4G LTE extender now for almost 2 weeks. We have 3 identical Samsung s23's in use. 1) The display on the extender itself rarely ever shows any devices connected ("0 of 14 devices") 2) The web interface never shows any devices connected, but often DOES say that up to 5 devices have been connected in the…
Verizon LTE Network Extender (model ASK-SFE116)
So i got the Verizon LTE Network Extender (model ASK-SFE116)... free from Verizon. Plugged it all up says active but when I dial #48 it says im not connected to the extended network. If you dial *48 like it says you just get a automated response saying if you want to be connected to a agent, which then leads you through…
"free" network extender won't add to cart
Pretty much what the topic says. It says my account qualifies for a free network extender and every time I try to get it, it says empty cart and never adds it to cart. Can someone help me get this thing? Question mark? Thanks.
E3200 Extender Won’t Attempt to Pair
Does anyone know how to successfully pair the E3200 Extender? No guide nor reference material provided online or in physical copies have been any help. Regardless of wired or wireless pairing, the extender simply will not pair, and remains in a state of the solid yellow light. Should I attempt to pair using an ethernet…
LTE range extender
I am at the end of my rope with Verizon "Tech support" regarding the LTE range extender they sent me 2 weeks ago. I had the Samsung extender for 6 years with no issues connected to a TPlink router and Xfinity internet using an Arris SB6121 cable modem. After a power outage the Samsung extender gets stuck at 4/14 which…
Home LTE internet and LTE network extender
I have Verizon home internet, not 5G home internet because 5G isnt available by me. I live in the country. My question is if I use the LTE extender will it also boost the signal my home internet gets? My signal is 2 bars at alltimes at my residence. I hope it does boost the signal to the Verizon home internet. the…
New Network Extender - Phone Not connecting to it. Now at 1x service or 3g only....
Hi there. I've been having dropped calls quite a bit. Verizon hasn't been helpful at all at trying to resolve this so far. Service outside the home is ok at 3 bars 4G. Even had Verizon drive by the front of the house to check for service availability. Had to buy an extender which I just set up yesterday after noticing…
Error creating Account List (Closed Subscriber Group) for CLOSED access
I received my LTE Network Extender today. got it setup fairly quickly. I logged into my Verizon account, and i can see it listed in my Devices. I attempt to follow instructions here to update the Access Type from OPEN to CLOSED and create a Closed Subscriber Group, but no matter what try i get an error when i try to add my…