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Netflix & NFL+ - encountered an Error

I have tried to sign up for the $99 annual promotion for NFL+ and Netflix premium from multiple devices and multiple browsers; cleared cache extc; used multiple different cards.

The website constantly says Error encountered when saving and entering the credit card information. It won't let me accept the terms and continue.

Any idea what to do to to order this promotion?

verizon.com/plusplay

Comments

Verizon_Support

Hello, HumbleNHungry. Help is here. Just to confirm, did you already have the Netflix perk listed on your account?

-Natasha

HumbleNHungry

I do not have any Netflix perks listed in my account. This is the first time trying to sign up for that.

Verizon_Support

Thank you for the details. Did you take advantage of any previous Netflix promotions with us?

~Freddy

Verizon_Support

Good morning. Please tap on the link below to learn how to get Netflix. Let us know if you have any other questions for us. We'll be happy to assist.

https://www.verizon.com/support/netflix-max-perk-faqs/

~Maria

Sebmess

I am having a somewhat similar issue that is pretty frustrating and I am close to giving up. When I click on the offer to sign up for the annual $99 NFL+ Premium with Netflix I am prompted to sign in to my Verizon account, after I sign in I am redirected to a new page and the offer is no longer there.

Verizon_Support

We don't want you to keep having problems with your Netflix and NFL+ promotion. By any chance, did you sign up for any other free Netflix promotion? As explained here: http://spr.ly/6609mCGMX those promotions are a once-per-account deal and can't be taken multiple times.

~Jesse

Sebmess

I have never signed up for a Netflix perk before

Verizon_Support

I'm sorry you are having difficulties signing up. What plan are you on? Are you using the app or the browser?-Joe

Sebmess

I have a family plan with all lines having the 5G Play More plans. I have tried both the app as well as a browser

Verizon_Support

Sebmess, we'd be happy to take a closer look and make sure you're able to get the promotion! We're sending you a Private Message so we can gather more details and take a closer look at the situation.

~Jesse

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