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Speed Requirement to Pair CE1000A Extender with CR1000A Router to Use 6 GHz?

cbud225

I recently upgraded to FiOS 1 Gigabit service. The technician installed a CR1000A Router but an E3200 extender with coax connection. When I tried to set up access to 6 GHz, I was able to enable on the router but not the extender. I contact Verizon who indicated I was provided the wrong router and they will ship me the CE1000A. They shipped me another E3200, so I returned, contacted them again, explained their error and asked to send a CE1000A. I asked the rep to assure me that the next extender would be the CE1000A and I received such assurance. You can guess the rest - I received yet another E3200!

After an hour on yet another chat, a Tech Support rep explained that a CE1000A cannot access 6 GHz unless you have 2 Gb/s or higher service. Are you kidding me? Is this accurate?

Comments

Cang_Household

@cbud225
wrote:
a Tech Support rep explained that a CE1000A cannot access 6 GHz unless you have 2 Gb/s or higher service.

The representative's claim is accurate in part and erroneous in part.

Hold: 6 GHz band can be enabled irrespective of having Fios 2G. An E3200 cannot be wirelessly backhauled to a CR1000A/B.

Wireless backhauled is strongly discouraged. Wired connection trumps over wireless connections. An E3200 can be wirelessly backhauled to a G3100. There is no material benefits of having a CR1000A/B router over a G3100 router when one has Fios 1G.

cbud225

My E3200 is connected to the CR1000A by coax. Instead of one 5 GHz band and one 6 GHz band, the E3200 has two 5 GHz bands. The E3200 does not support 6 GHz, so how can 6 GHz be enabled? The router is in the unfinished utility room in an in-ground basement near one end of the house, where the utility lines come through from outside where the ONT box is located. My home is sufficiently large that an extender is a must.

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