Verizon has limited me to cash only payments for my bill and for any other product/service available. If they do not remove this restriction, I will be canceling my service with them. I’ll pay whatever is owed for my device and anything else necessary to cancel my service with them and move forward AT&T. It’s ridiculous that I now have to drive 30min to a store to make a cash payment. I’ve had to do this since June and I can’t do it anymore.
I was experiencing fraudulent transactions on my bank account and had to dispute multiple charges from a merchant with my bank. In those disputes, a Verizon payment was included in the dispute in error. HOWEVER, I noticed the Verizon payment was included in the dispute and I immediately contacted my bank and had that Verizon payment removed from the dispute. THE DISPUTE ON THE VERIZON PAYMENT WAS NEVER COMPLETED AND THE PAYMENT STAYED WITH VERIZON. I NEVER RECEIVED MONEY BACK FOR THAT BECAUSE I CANCELLED THE DISPUTE AS SOON AS I SAW IT.
Now I’ve been having to drive and make cash payments just because my bank made an error and included that Verizon payment in the dispute, even though it was a bank mistake and the dispute was cancelled and never went through. If the cash only restriction isn’t removed by tomorrow, I’m canceling my service with Verizon by the end of the next day. This is ridiculous.
