My issue is very similar to the one listed in https://community.verizon.com/t5/5G-Home-Internet-Archive/5G-Home-Internet-Blocking-Access/td-p/1276508 except that I have my Internet Gateway set to IP Passthrough mode, which means the firewall shouldn't be a factor. Added to this, I am unable to log into the Internet Gateway using LAN 1 (as the instructions say if you want to switch off IP Passthrough), so I'm unable to change the firewall settings.
My network looks like this Internet Gateway --> dumb switch --> pfSense Firewall (not the issue as I haven't made any changes to it that would affect this) --> NAT Router --> Google Hub and other devices. Technically I'm running a double NAT but this hasn't been an issue with my other ISP. I would rather not have to set up all of my IoT devices on the Verizon Internet Gateway's wireless router if I can avoid that, as it would force me to reconfigure my entire home network setup (I use 192.168.2.x for my home network already and want them separate).
Any suggestions will be greatly appreciated.
Have a great weekend.
Patrick.