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Didn’t receive my $200 gift card

I purchased a plan and two devices on Monday and a popup window appeared during checkout on the Verizon website that said get a $200 Verizon gift card to use towards accessories or your bill, click to apply promo.

so of course I clicked it and it said it was added

got my devices today and there’s no gift card in the box, no email with a gift card code and nothing in my account on the app

Comments

Verizon_Support

Congratulations on your two device purchase! We know the importance of managing your offers especially when it comes to your Gift Cards. Verizon is here to help.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

Verizon_Support

We just wanted to check-in with you to see if you still needed help with the gift card. We’re standing by to assist, so please let us know. We are here to support you and will respond during hours 8am-8pm EST. Thank you!.

-Deb

TreyB98

Same thing has happened with me my gift card was never received through postal mail or email I’m trying to see what’s going on

Verizon_Support

Hey, TreyB98. We defintely want to help ensure you receive any promotion you are eligible for. I'll be sending a Private Note to gather more information.

-Christopher

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