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Service Hangups when calling Verizon

I've been trying to resolve a simple billing question today with Verizon. Been transferred around multiple times and every time the line hangs up on me, requiring a totally new call. Funny I guess the phone company can't manage their own internal phone lines.

Comments

Verizon_Support

beberman, we don't want to see you frustrated when just trying to get answers to you billing questions. No need for calls when we are here to help! Do you have time now to look at the bill? I am sending you a private message so we can continue to look at details and get answers for you!

-Deb

Verizon_Support

We just wanted to check-in with you to see if you still needed help with the billing issue We’re standing by to assist, so please let us know. We are here to support you and will respond during hours 8am-8pm EST. Thank you!.

-Deb

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