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Please contact the Verizon Local Business Office.

ffejkim

Every time I try to review my plan information, i get redirected to a screen that says:

Please contact the Verizon Local Business Office.

We're Sorry, we're unable to continue your order at this time.

Please try again later or contact your local Verizon Business Office for assistance.

I tried that approach, and then spent time with support team logging on multiple browsers, mobile phones and still run into the same issue.

Comments

Verizon_Support

Oh, no! We are truly sorry to see you in this dilemma. Our goal is to offer the support you need.

We want to be on the same page. What exactly are you looking to do? Is this regarding a Business account?

~Gilbert

ffejkim

I get this error whenever I try to look at my plan info to cancel the free Disney Plus+ trial. This is not a business account but a regular user account yet I keep receiving the business office message.

Verizon_Support

Thanks for following up. We know the importance of managing your features. We want to provide the support you need.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

schang420

I can view the mobile portion of my account but every time I want to look at anything about my Home plan, i can't view anything and then I am directed to this mysterious Verizon Local Business Office. I want the same transparency for my home internet as I have on my mobile plan.

If I wanted to add perks or upgrades it's not so clear on MyVerizon. Thanks.

Verizon_Support

Hi schang420, thanks for bringing this to our attention. Please respond to the private note we'll be sending in order to collect more info from you.

-Red

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