I need to log into an account that I closed a few weeks ago in order to download last few statements. But the website wont allow me to sign in even with correct user name and password. Does anybody know of a way around this issue?
Hi, I'm sorry to hear you're no longer with us. Disconnected accounts can be accessed using the link here: https://secure.verizon.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=
-Melissa
If someone can confirm the link given by the Verizon rep works, please let the rest of the forum know. I see threads about this topic all the time, and there wasn't any working way for former customers to login to a closed account before. I can't check for myself, as I'm a current customer.
It doesn't work. It's impossible to get in touch with someone at verizon to help this issue.
We're sorry to read you're having issues with the link. If you are not able to access your account through that option, you will need to visit a corporate store with a valid ID.
~Freddy
its 2/12/2026 and the link does not work. Having same issue
Hi @Keka04,
As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.
Reportedly, it is possible to login to My Verizon for up to 6 months after disconnecting/porting out, if you use the User ID associated with the account. This is not necessarily the same as your forum username. If you forgot the User ID, try this link:
