We recently move to Verizon. My recent experience with Verizon for the international plan was horrible, and leads me to write this comment. As other people have noted, there is no other place to write a review.
Verizon has the daily charge of $10 if you use your phone internationally, but obviously it doesn’t matter whether you use it or not. AS long as your phone is on when you are out side of the US, you get charged for $10 a day, and you won’t even get notifications for the charges. You get text message notifications after you come back to the US. Although with no proof of usage, Verizon won’t refund the full amount for the days the phone was not used. After about 2 hours of call with customer service, we get credited $100 for a total charge of $218 that was charged on international services. The level of stress and frustration to have to deal with this is beyond expression. I would have wished Verizon would have treated its customers with more transparency and trustworthy.
