When i go to redeem my free xbox s , it says there was a problem adding it to my account and to please try again later.

Huskyjacob

Issues redeeming Xbox s and gaming bundle saying

"

We're sorry.

There was an error when adding this Xbox Series S promotion to your Verizon account. Please try again later.

Please try again later

"

when i call Verizon my phone rings and hangs up, tried to use contact us through chat and says unavailable due to technical issue

Just trying to resolve this so i can decide if i need to return home internet as this was the only reason i was purchasing the service.

Verizon_Support

thnks for reaching out here Huskyjacob to bring the redemption issue to our attention. We are here to figure out what could be going on! have you had a chance to clear cache on your browser? Are you working on My Verizon online or My Verizon app? Please reply to the following private message to get into more account specific details, with your help!

-Deb