Hi,
I currently have Fios service and we're buying a house down about a mile down the road. Fiber is available all on the streets surrounding where we are moving but not the street we're moving to. Is there any way to get Fios set up for our street?
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I wanted to follow up on this. I received one private message about this and have yet to receive a follow up. I asked for multiple follow ups over the course of several months and never received any information. This is exceptionally poor customer service.
Thank you for reaching out. It looks like we need to create a new Fast ticket to see if Fios can be installed on your street. To do so please send a dm to one of our official support channels and a Fios agent will get this created for you.
