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NEED FINAL BILL!!

I keep seeing discussions about people leaving verizon and having an impossible time getting their final bill, and this is another one. I need my final bill and something showing i have had service in good standing for at least 3 months. I cant log into my account. The disconnected number log in is a joke it doesnt work for me or anyone else who has tried it and it's impossible for someone from customer service to get into my account. I have been a verizon customer for over 10 years and it shouldnt be this difficult!!

Comments

Verizon_Support

We're sorry to hear that you're having difficulty getting your final bill. We'll send a private message to gather more details and assist.

-Katie

Verizon_Support

Hello, we are just checking in. Please let us know if you still need assistance. We are here to help. -Dee

vkwalker

Same issue, how can I get the final bill? I'm locked out of online services, and customer service says that they can't email me a copy. None of the disconnected bill access options recognizes me as a previous customer.

Verizon_Support

We want to make sure we provide you with the support you need, did we request a printed copy to be sent via mail to you? ~Pam

Verizon_Support

We are still with you, and wanted to see if you still needed assistance. If so, please let us know, we would love to help.

~Pam

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