Unwanted calls

I have not use or made contact with Verizon for months. Why am I receiving calls from *****

It says that it's a verify Verizon Support number,, but now a days I don't believe anything. Is simply for me, you're not part of my contacts, your phone call goes to waste, period.

Accepted answers

vzw_customer_support

I appreciate you being diligent in keeping us in the loop of your concerns! The number 800-220-1614 belongs to our Outdial Sales team who will occasionally reach out to our customers. If you have any additional questions, please don't hesitate to reach out to us!

-Necia

All comments

xXDarkRogueXx

I jis got a call from them also but it was ***** not *****.. did u ever find out what it was about an if it was really them?

graphite

Verizon, you have someone working on the inside. They are providing details to fraudsters about orders being placed. The fraudster knew I had started an order just yesterday. The phone number is: *****. The caller id shows "Verizon Support" and next to it is an official looking V symbol. Why are you allowing this? Call that number and it sounds like you're calling Verizon. You, Verizon, have allowed this for a very very long time. I see fraudulent activity associated with this number having been reported even years ago. What gives here, Verizon?

vzw_customer_support

Hello and thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. We can help resolve your concern. Im sending you a PN in order to get started.

-Will

sdBuck

The same number called me yesterday, 5/20/2025.

Coty-v

Looked at watches in the app this morning and Just got called 3 times in 2 minutes the 2nd call happened while the 1st one was taking place and the last call switched mid introduction from a man to a woman, ***** 5/23/25. They said they’d like to talk about lowering monthly bill and promotions I might qualify for and then said they’d send a link that I need to verify so they could gain access to my account. Would not trust it

duudethatsrad

Same looked at watches this morning and got a call about wanting to lower my bill and discounts available but for that he needed to gain access to my account and sent me two requests via the app. Ph: 1-800-220-1614

JimmyJonsVComm

Just got a call from 18002201614 claiming to be Verizon Support

vzw_customer_support

Hey duudethatsrad, we don't want you worrying about any calls that aren't really from us, and we're so glad that you have helped bring this to our attention. We're sending you a private message so we can get some details.

-Cait

Hvhiibx34

Also just got the same call from ***** asking me about an order i was going to place

Redmms5_

Every time I look at new phones I get a call from this number. Asking me if I needed assistance with the items in my cart. I blocked the number 8002201614

Vlarsen

I just received a phone call from 8002201614 asking if I needed assistance with items in my cart as well. He said he saw that someone was trying to upgrade their phone (and knew what model we were looking at) and asked if I had any questions about the items I was going to order.

I said "you should be able to see if any of those items were ordered if you are from verizon"

He replied that he couldn't see my whole account just the items in my cart and asked again if I had any questions about the items or if I would like to order them.

I just said that I did not have any questions about any items that have been in my cart. He thanked me for "being a part of what makes Verizon so great" or something along those lines.

definitely believe this was a spam call. Scary times we live in