How can I get help without going to a texting link that takes me to robot agents who transfer me 15 times i have been in ivr loop for hours?
I also want to know this.
Robot Agents, Scheduled Call Backs, not called back, Agents and their managers unable to simply upgrade my plan. 8 year customer, what the heck happened with this company?
We are sorry to learn you are having some trouble. I am happy to help be on the look out for a Private Message.
-Kristen
We know how important it is for you to get the extender for your home. We are here to help. Please send us a Private note so that we can then access your account and get this order set up.
-Bryan
We're sorry to read about the issue with support. We're here to help. I'll be sending you a private message. ~Peter