I am a POA for my brother who is unavailable and I need access to his account to pay the bill. How do I get help with this issue?
Ricodamage, we're here to provide you with support to manage your brother account using the Power of Attorney document. For this I will send you a Private Message.
-Art
Okay. Thank you. I have not received any link though.
@Ricodamage , if CS didn't send you a PM, just PM them back at their username (if you click on a username, a popup box appears with a button to PM them).
Thank you for your patience, we have sent you a private note with the details.
~Pam
Hey there Ricodamage. Just checking in with you to make sure you received the details of how to submit the POA. Please let us know if you need any further assistance.
-Sara