Verizon wireless is very good at lying, betraying, defrauding, duping customers with false promises. That is exactly that they did to me. First they lied to me that there will be increase in pricing when they duped me to sign up for mobile service. Then few months later comes the price hike. Lie # 1. Then they gave some promotional credit and clearly there was no mention that I will be asked to pay back if I canceled service in 12 months. Lie # 2. Then I cancel service as I have had dead spots at work and their customer service has been horrendous. After I disconnect service they assured me I'm not responsible for that charge except phones that I owe money on. I call back a week later, nope they backed away. Weeks of frustration. Then supervisior spent with me 1.5 hour to assure me that they are giving me 50% off on the bill to offset that charge. I call back few days later they denied completely right to my face. Stay far away from Verizon. I'm dumping them for residential and my business account. They just blatantly commit these lies and get away with it so easily.
