I PURCHASED SOME EARBUDS FOR $252.00 AND RETURNED THEM..FIRST THEY SAID THEY DIDNT RECEIVE THEM, THEN THEY SAID THE DID RECEIVE THEM AND WOULD REFUND BUT I NEVER RECEIVED A REFUND..WAS ON THE PHONE AND CHATTING WITH VERIZON FOR OVER 6 HRS SINCE FEB ON THIS TOPIC AND IT STILL ISNT RESOLVED..GET A DIFFERENT ANSWER FROM EVERYBODY YOU SPEAK WITH EVEN WITH A TICKET NUMBER THEY STILL COULDNT GET IT RESOLVED......WOULDNT RECOMMEND TO ANYONE TO DO BUSINESS WITH THEM