I ordered an Apple Watch 10 and it’s saying it’s shipped 3/28/25 but also says back ordered? When can I expect it? It’s been a few weeks and I have no info
Hi there! We are happy to guide you in the best direction to review the order. I know how concerning it can be to have a device on back order. The good news is, you will have the most up to date information on the home page of your my Verizon account. You will be able to see all information related to the order and shipment. Are you able to see the content on your account?
-Nikki
Yes I can see the content of my account. The order has 3 shipping sections. One for the iPhone 16 pro max, one for the iPad, and one for the watch. I received everything except the watch. It doesn’t say anything about when I will receive it. One day? 3 years?
No worries, let's take a look at this together. I sent you a private message to get started.
