Phone/ internet bill help

AlekH1998

Hello, my name is alek. I'm in a really bad spot, I have no job and I'm waiting for my disability determination so I can't even look for work. I'm in desperate need of help paying what I owe and I was hoping there was someway to have my bill excused just this once. I can't call the financial services number for Verizon because the automated system won't let me talk to a person.

Accepted answers

SynthpopAddict

Sorry to hear you're going through hard times. If you can't get someone else to help you out for the time being, you'd have to set up a Promise to Pay:

Payment Arrangements

All comments

SynthpopAddict

Sorry to hear you're going through hard times. If you can't get someone else to help you out for the time being, you'd have to set up a Promise to Pay:

Payment Arrangements

AlekH1998

I already have but my promise to pay is almost up

SynthpopAddict

You'll need to ask a loved one if they can help you; otherwise your service is going to be disconnected and will eventually go to collections. I feel your pain, but Verizon isn't going to forgive bills - that would be leaving them open to everybody asking to be let out of paying their bills.

AlekH1998

Your telling me to do something I've be been doing.

Verizon_Support

We are here to help. Sending your a Private Note.-Ross

Brown95

Hi Ross I am currently going through financial hardship and I can’t pay my bill at the moment

Verizon_Support

Good morning. Verizon is always willing to assist and offer you options to make payment arrangements. To better assist you, I'll be sending you a Private Message.

~Maria