Ok, been dealing with this for awhile now but here's the background since verizon cant seem to find a fix:
-purchased new phone (s25u) and line. Cancelled old phone/line (s22u) and transferred that number over as a secondary number.
-pulled physical sim from old phone (s22u) and installed into new phone for the secondary number. S22u is gone now.
-ive cleared/reset everything like cache, data, uninstalled/reinstalled, reset network, etc. On this phone and issue still persists.
What ive had issues with so far? When i use my phone's primary number (with eSIM), RCS messaging doesnt fully function. I cant receive messages from iphones and it appears whenever those people receive my messages (converted to sms/mms) and respond, their messages go to somebody completely different. I can call and text everyone fine.
When I switch to my secondary/old number with the physical SIM installed, everything works fine.
Ive tried google messages and samsung messages. Google messages shows rcs is active and connected.
Anybody have any other suggestions or tips? It's frustrating as heck and verizon support, if you don't message them back within 5 minutes you get kicked to a different rep and have to start the whole name/number thing over.
