Gizmo Watch to Apple Watch

My son currently has a Gizmo Watch. We have an older Apple Watch (Series 7) with cellular that we would like to give him. Does this require a different plan than the Gizmo Watch plan? Is there a way to keep the Gizmo Watch number? How do we have make this switch from the Gizmo Watch to the Apple Watch (that I will run from my phone)?

Accepted answers

Verizon_Support

You can definitely switch devices around on your account, using your existing lines. That can be done through My Verizon as outlined in this support video: https://www.verizon.com/support/how-to-activate-device-video/

If you’re still having trouble switching and activating devices, please reach out to us with a Private Message.

-John

All comments

Verizon_Support

You can set up an Apple Watch as a standalone device for your child. The steps to do so can be found here: https://www.verizon.com/support/knowledge-base-234270/ The cost is $15.00 for the line and you can keep your Gizmo's phone number. We hope your child enjoys the switch from the Gizmo to the Apple Watch!

~Jesse

ArmyGrl08

Thank you. These directions don't really tell me how to keep the Gizmo number - how do I do that? Do I need to cancel the Gizmo plan on my account as well and re-open a cellular plan for the apple watch?

Verizon_Support

You are very welcome, ArmyGrl08. You can activate the Apple Watch to the Gizmo number. This would be considered a device change. You can complete these steps online through your My Verizon account. Check out this video to help you get started, http://spr.ly/6605NpEc7.

-Danielle

ArmyGrl08

I've tried this and it does not give me the option to do this with any of my watches - only the phones. It lists the watches under "other devices: Some of the devices are only manageable or ineligible to switch for various reason."

Verizon_Support

If you’re still having trouble switching and activating devices, please reach out to us with a Private Message.

-John