I am a lawyer assisting a client retrieve HIS OWN cellphone records. This is in preparation for litigation. Verizon refuses to grant access to his records because they are older than 18 months.
Hello LSHLaw, please view the link below to contact our Verizon Security Assistance Team (VSAT) for all legal matters to request records.
https://www.verizon.com/support/residential/account/manage-account/security/security-assist-team
-Sarge