Network Extender ASK-SFE116 Loses Connection

DMECMAnderson

I have an ASK-SFE116 Network Extender because I barely have one bar in my home (some places only SoS service). Recently the network extender drops the connection through the internet and stops providing service in my home. In order to "fix" the issue I cycle power on the network extender device. Occasionally I must cycle power on both the network extender device and my cable modem.

Any suggestions on how to fix? Problem is intermittent. Happens about once a week (recently). When working correctly network extender works very well.

Fdbk

Hi, you can check out the local admin page for the logs which should shed some light on what's causing it to drop. To access this page, you'll need to know its IP Address. Press the button on the left side of the screen until you see an IP Address. Once you have gathered that information, goto either your phone or computer that is connected to the same home network as the extender and type the IP address into your browser and enter. Now you should see a login page. The pw is LTEFemto0000 (with the zeros representing the last four of the MAC Address found on the back label or the screen.) Once logged in, select Operation Details and look in sections: Operational Status, Server Connectivity, Alarms and Alarms History.