I was sent a bill for cell phone service I never had! The bill is $71.81.
I bot a phone at Walmart.
I spent total of 10 hours in Walmart - that day and the next day - while the tech tried to hook my old phone number to it...which he told me would take about 30 min.
He could not hook it to my old number.
I returned the phone. I got my $ back in 2 days. Told the tech I did not want the phone or to use Verizon service.
I NEVER HAD a working PHONE! I never had a phone number for it!
I have called Verizon 3 times. I have spent over an hour trying to reach them. The first and 2nd time, Verizon hung up on me!
3rd time - The bot could not get me to billing.
The entire system is just terrible.
I cannot see a way to email them or I would.
Would appreciate help from anyone.
Can anyone HELP please??
