Losing internet

Tennis66

For the past two weeks, we lose internet 10-12 times per day. Despite numerous rebooting attempts and following the Verizon troubleshooting instructions, the problems persists. If I call or chat with Verizon, I always end up on hold for two hours with no resolution. Any other recommendations?

Verizon_Support

We had reached out with a Private Message so we could troubleshoot those internet drops you mentioned. Naturally, to get to the bottom of this we’d need to access the account and look at the details of your device. To do that we’d need to continue via Private Message. Please contact us if you still need support.

-John