No longer a Verizon customer but need past bills

Good afternoon - I recently transferred to another provider but neglected to download several of my previous bills, which I would like to keep. Verizon chat and customer service via phone will not help since I am no longer a customer. Any suggestions would be appreciated.

Thank you

Accepted answers

Verizon_Support

We did reach out with a Private Message so we could assist with the bill help you asked about. In order to locate your previous account with us, we would need to continue via Private Message. Please reach out to us if you still need assistance.

-John

All comments

SynthpopAddict

Have you tried the disconnected account login URL, where you use your User ID (don't put in the phone number, even though the box says so) to login? This works for only a short period of time (I've heard 30 days) after porting out.

https://login.verizonwireless.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=

Some people have reported they've had luck getting store employees to print paper bills, but others haven't had success.

pondabear

Appreciate the help - it doesn't appear that I can enter alpha characters in the phone number field though?

SynthpopAddict

Hm. That's unfortunate. If using the phone number also doesn't work, then I don't have an answer for you. Verizon needs to address this issue better.

pondabear

Agreed but there really isn't any benefit/motivation for them to do so. Looks like I will need to go to a local store and hassle them

Verizon_Support

I understand how important it is to get your bills and I will do all I can to help. A private note has been sent so that we can discuss in more detail.

-Bryan

Verizon_Support

When you open the last link I provided, you should not have to enter anything. It only moves us to the secure chat.

-Bryan

pondabear

Do you have a phone number where I can reach you?

Verizon_Support

-John