None of the four phones is activating while on Wifi.
Order placed:
6/25/2025
Order number(s):
I have
Order location code:
Confirmation number(s): I have
We did reach out via Private Message, regarding the activation issue you shared about your BYOD. Since this is specific to the devices you’re trying to activate on your account, we’d need to continue via Private Message to fully assist.
If anyone else has BYOD questions please visit our Bring Your Own Device FAQ: https://www.verizon.com/support/bring-your-own-device-faqs/
If you have any further questions, please contact us for support. -John
Have you run the IMEI of each phone on the BYOD compatibility checker to make sure the phones will work on Verizon?
https://www.verizon.com/bring-your-own-device/
If the phones are coming up OK, then someone in level 2 tech support probably needs to add the devices to the DMD database. If these phones are carrier variant phones from another company, another potential problem is if they are locked to the other carrier's network. If so, you will have to contact them to unlock the phones.
Hey, FindMRG, we want to make sure that you're getting connected now that you've joined us; we're sending a private message your way so we can help get things working.
-Cait
