Hello, I bought two gift cards with each having $200. One worked but the other one says invalid. I am struggling to find the right person to fix this issue. Could you help activate the second one please.
@vzw_customer_support
Resolution Update: By partnering with support we were able file the needed information to address the Verizon Gift Card situation. If you encounter issues related to a Verizon Gift Card, some common things to review and check. Where the card was purchased. What kind of Verizon card was purchased (Gift Card or Prepaid service). Is the card number and PIN on the card correct?
For a good overview of Verizon Gift Cards and common questions related to them, please check out this FAQ: https://www.verizon.com/support/gift-card-faqs/
If you need any assistance with a Gift Card, please contact us for support.
-John
