Child Item

Site Totals

61368 Questions Answered 267 Categories

Can’t redeem Meta Quest from signup offer

When I was signing up for the 5g internet I was offered either a Samsung TV or a Meta Quest. I chose the meta quest and the app showed that I can redeem it on the 29th. On the 29th clicking on the tile took me to an error page and now on the 30th it’s not even there any more. I never expected Verizon to be offering something when signing up but not holding up their end of the deal. This is ridiculous!!

Comments

Verizon_Support

Hi there! Sorry to hear about your offer. No need to worry as we can review this together. I sent you a private message to get started.

-Nikki

SSwenson

We also signed up for home internet and were offered the same time. I asked in the store about when we can get the MetaQuest and he said it takes a month. I have never received anything and I checked back in all my emails and communications with Verizon.

Verizon_Support

We hate that you are experiencing this issue. I am sending you a private note so we can work together to get you all the promotions you qualify for.

-Kaye

Child Item