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Gift card $0 balance

So after fighting with Verizon for months to get my gift cards which was apart of the reason I switched and it stated so in the documents I signed.

I finally received them in April, now in July I'm trying to use my two gift cards and it's telling me I have $0 balance and I have never used them.

It's always something with Verizon since I switched smh.

Anyone in else had a similar issue.

Comments

Verizon_Support

We hate to see that your gift card was showing a zero balance when you tried to use it. We definitely want to make sure you get the promotion that was promised. On the card itself there should be a support number for you to contact. Have you been able to contact that number yet?

-Meg

Verizon_Support

We had sent a Private Message to see if you still needed help with the gift cards. Since this is specific to the cards you received, we’d need to connect with you in Private Message so we can verify the account. Please contact us if you still need assistance. -John

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