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Verizon does not work in France

Verizon does not automatically connect in France . All the settings in the phone are correct, chat with a live Verizon tech verified that. No need to reply with what you think is wrong.

Here is how you can get conneted as explained by the Verizon tech.

Turn off WIFI

Goto connections - Mobile networks

Disable Use 5G standalone networks.

Disable Allow 5G ervice.

Disable Data roaming

Then enable Airplane mode.

Wait 10 seconds and disable Airplane mode

Enable all the Mobile network settings.

You should now be connected to 5G

If it did not work...repeat

The connection will not be permanent.

You will need to repeat this multiple times a day.

I wonder if Verizon will ever fix this.

Comments

SynthpopAddict

My suspicion is because your phone must be in roaming in order to connect to some wireless network in France, that the network it's picking up is not the one which Verizon has an interconnection agreement with. Go through the list of available networks if your Travel Pass, International Service Plan, or Unlimited Ultimate (which has built in Travel Pass) isn't working, and pick a different network to see if your service works with a different provider.

If it's only your internet connection which isn't working, then you most likely exhausted your high-speed data allotment and are now throttled at 3G speeds or less, which are unusable for modern apps.

Verizon_Support

We understand the importance of remaining connected, especially when travelling! Be on the lookout for a private message so that we can gather more information.

-Joe

JBMcGoo

Just landed in Paris and none of our three phones are working. No data roaming or voice calls despite having an international plan. Never had this issue before.

SynthpopAddict

Check your available mobile networks and try using a different one than whatever your phones are currently connected to. If that still doesn't work, then you can contact International Services Support either using 1 (908) 559-4899 (toll charges will apply) or use a landline phone and call the toll free number for France: 00 800-50050099.

Verizon_Support

Thank you for reaching out to us on this platform. To better assist, please tell us a little more. What model is your device(s)? Is the software up to date?

~Maria

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