Account not found when trying to pay the bill
I need someone to call me *****
also the internet is in and out I need a reset
We're sorry to read about the issue with paying your bill. We want to help. We'll be sending a private message. ~Peter
Is this for Fios, or the 5G Home Internet? If you have a Verizon mobile account and the Fios isn't showing, there's a way to merge your user IDs so it all shows up in one place. If your mobile account is prepaid, then the problem is that prepaid is a separate part of the company, so you can't link any postpaid services at all to a prepaid mobile account.
We sent a Private Message to continue the discussion related to your bill payment inquiry. If assistance is still needed, please engage with us there.For anyone facing a similar issue, you please refer to the link provided: https://www.verizon.com/support/pay-bill-faqs/If you still require assistance, please contact us for support. -Red
