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I have been a loyal customer for 10 years now. I am leaving to another provider due to my bill for 1 phone and 1 watch being $200+ a month. I have the basic service plan and will be able to save a significant amount. Why did the bill increase $80 in the last year?

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Verizon_Support

We are so sorry to hear you left the Verizon family please know that we are always available for support. If needed, we are able to go over your billing and see what impacted your account to cause that increase. Keep us updated, Lilahexe!

-Christy

Verizon_Support

We had sent a Private Message to continue the discussion related to your bill increase. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern.
For anyone facing a similar issue now, we recommend reviewing this link for more details: https://www.verizon.com/support/view-bill-online-faqs/
If you still require assistance or have any questions, please contact us for support. -Red

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