Can't sent text from my phone call someone call me
We sent a Private Message to look at the Text issue. This is something that may be specific to an individual account, so we will need to continue in Private Message to fully resolve the concern.
We recommend making use of our Device Troubleshooting Assistant for anyone experiencing technical issues. It is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile
Please contact us if you still need support.
-Alex
I cannot send a text message out from my phone.
Have you tried restarting your phone, or doing a network reset? Were you able to text from this phone before, or has it never been able to send texts?
Hi there, we would like to get to the bottom of this with you. I sent you a private message to get started.
-Nikki
