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Where is the Meta Quest 3?

I redeemed the Meta Quest 3 offer on July 4th for adding the 5G internet service to my plan, but I have not received the Meta Quest 3. I recall redeeming the offer and it stated it would only be a few day to receive it. I didnt receive a tracking or order number. Is there a way to figure out what happened or where it is? Was I suppose to get a confirmation email after redemption?

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Verizon_Support

We want to make sure that you get the promotions you qualify for. We have sent you a private note to gather more details. ~Pam

Verizon_Support

We sent a Private Message to continue the discussion related to your Meta Quest order. This is something specific to your individual account, since it depends on when the order was placed and the order details that will help us see what happened. We will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

-Alex

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