I am beyond furious. I called to transfer my two lines (one for my phone and one for my watch) on the 14th of July. I am still unable to se my information through the app or online. I have called customer service multiple times. I have been on hold or speaking with representatives for hours some times to be disconnected. The issue is still not fixed. Then I get text to direct me to message the AI support online however I am unable to do so because I can’t sign in to my current information. I would appreciate this issue to be resolved ASAP as I’m already considering canceling service with Verizon and this may help make my final decision.
