When i call on my cell, whether it be in my hand or via bluetooth in my car, I do not hear the 'ringing' sound indicating that the other party is receiving a call.
We would like to better understand the issue with your ring.. We will send you a private message.
~Balter
We had sent a private message to troubleshoot your issue regarding not hearing a dial tone when you make calls. If this issue is ongoing, I highly recommend making use of our Device Troubleshooting Assistant. It is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile If you still require assistance or have any questions, please contact us for support.
-Necia
I've been dealing with THIS same thing for awhile..and people will tell me they can't call me either n get straight vm when my phone doesn't even show anyone calling me. I spent hours on phone w Verizon. And THIS outage in the area since 9/22/25 continues day after day to repair being extended to the next day. I've been w Verizon for 15 years n I'm hating it more n more everyday
We know that waiting on repairs can be upsetting but we want to make sure you are getting the best service possible. In the meantime, A few things we do suggest is to Make sure you have the most recent system update. If you are connected to wifi try turning it off to see if the issue still occurs when only using the network. If so do a Network Setting Reset. You can find the step by step troubleshooting here https://www.verizon.com/support/devices/#mobile
I am also sending you a Private Note to work one on one if you would like.
-Kaye
