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My Verizon Bill keeps going up

I am going to call up Verizon to try to get my bills reduced, which has gone up almost $40 over the last year. The chat agents are unhelpful. I am going to try calling and see if I have better luck. Any advice? I don't want to switch to Optimum.

Thanks!

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Verizon_Support

Hello RJHNY1! Your satisfaction is our priority and we'd be happy to assist you right here. I am going to send you a private message.

-Erica

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