My First Responder Discount was removed even after getting a confirmation email of approval. I've had the First Responder discount for 20 years.
Yikes. Did you sign up for a promotion recently? If so, that's why the first responder discount went away, because discounts and promotions cannot be stacked.
We sent you a Private Message to continue our discussion about your First Responder Discount. Please respond there if you still need assistance.To all First Responders: We appreciate the vital role you play within our communities. Thank you for your service!If you are experiencing a similar issue with your First Responder or other employment discounts, please review our Mobile and Home Internet discounts at https://www.verizon.com/discounts/.If you still require assistance, please contact us for support. -Red