Payoff your device promo

Freemyright

I was told by chat rep that I can order new phone and I would get my device paid off from another carrier but they didn’t tell me I needed to complete the order through them and now I’m chasing agents the whole day trying to get the promotion added to my order with no avail

please someone help me pay off my device

Verizon_Support

Resolution Update: By partnering with support, we were able to ensure you received the proper support for your promotion concerns.
If you're experiencing a similar issue, our FAQ offers an excellent guide to our various rebate promotion and gift card offers: https://www.verizon.com/support/device-rebate-faqs/
If you still require assistance, please contact us for support. -Red