I accidentally purchased a $75 Verizon refill gift card when I meant to purchase it for the general Verizon store. What are my options???? I don’t have a prepaid plan
By partnering with us, we confirmed that the Prepaid Refill card cannot be refunded or applied towards a Post-Pay account. Verizon gift cards, including refill cards used for prepaid service, are non-refundable. Prepaid refill cards can only be used for prepaid services. For more information, please refer to following resources:
Gift Cards: https://www.verizon.com/support/gift-card-faqs/Prepaid Refill Cards: https://www.verizon.com/support/prepaid-billing-payment-faqs/If you need assistance, please contact us for support.
-Necia
Let me review the options we have available, please know that the refill card cannot be returned once the scratch-off coating has been removed. How long ago was it that you purchased this and what location?
-Christy
It was purchased today. It is a digital gift card.
Our gift cards are non-refundable but let me see if there's any options I can provide. To confirm, is it a Prepaid Refill card or a Verizon gift card?
I currently have a verizon prepaid card.i already paid my current bill but would be happy to apply this $75 prepaid gift card toward my next bill. thanks for your help!
It’s a prefilled refill card for $75. I needed it to be for Verizon. The marketing is very confusing
